Please open, examine and try on the items you have purchased immediately after receiving your order. You must report a damaged item within 2 days of when your tracking says you received your order. Picture proof must be provided.
In the rare case that you do receive a damaged item we will send you a brand new one free of any charges. You will be emailed a new tracking number.
Our system must verify that the address you enter during checkout is a valid address. If our systems detect an error in your address, your order will be put on hold and we will email you, this could cause a delay during the handling period. Please double check your address during checkout!